PRIVACY POLICY
The Royal Pet Club™
Last update: 05/01/2026
In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018, users of this website are hereby informed about the processing of their personal data.
1. Data controller
Brand and shop:
The Royal Pet Club™
Trademark pending before the OEPM – Exp. M4353209
Website: www.theroyalpetclub.com
Email: info@theroyalpetclub.com
2. Data processors
The website is developed and technically managed by:
Wix.com Ltd. (hosting and e-commerce platform)
Wix Studio (development environment)
Innove CB (web development and technical support agency)
These entities act as Data Processors in accordance with Article 28 of the GDPR and process data solely on the instructions of the Data Controller.
3. Data we collect
We collect:
First and last name
Address
Telephone
Billing details
Order history
IP address
Browsing data and cookies
We do not store bank details.
4. Purposes
We process data for:
Processing orders
Managing payments and shipments
Customer service
Billing
Marketing (if you authorise it)
Fraud prevention
Service improvement
5. International transfers
Wix may host data in Europe, Israel and the US.
Israel has an adequate level of protection according to the EU.
Transfers to the US are made under Contractual Clauses.
6. Retention
Tax data: 6 years
Customer data: until you request its deletion
Marketing: until you withdraw consent
7. Rights
You can exercise your rights by sending an email to:
📩 info@theroyalpetclub.com
Access, rectification, erasure, objection, restriction, and portability.
8. Supervisory authority
You can lodge a complaint with the Spanish Data Protection Agency:
www.aepd.es
9. Security
Technical and organizational measures are in place to protect your data.
10. Trademark protection
The Royal Pet Club™ is a trademark pending registration with the OEPM (Exp. M4353209).
Its use without authorization is prohibited.
11. Modifications
This policy may be modified when necessary.