The Royal Pet Club™
Last update: 01/05/2026
These Terms and Conditions govern access to and use of the website www.theroyalpetclub.com and purchases made through it.
 
1. Identification
Trademark: The Royal Pet Club™
 Trademark pending with the Spanish Patent and Trademark Office (OEPM) – Ref. M4353209
 Website: www.theroyalpetclub.com
 Email: info@theroyalpetclub.com
 
2. Purpose
These conditions govern the online sale of pet products offered by The Royal Pet Club™.
Placing an order implies full acceptance of these conditions.
 
3. Users
The user declares that they are over 18 years of age and have the legal capacity to enter into contracts.
 
4. Products
All products are described as accurately as possible.
 Images are for guidance only and are not binding.
 
5. Prices
Prices are indicated in euros (€) and include VAT.
 Shipping costs are added during the purchase process.
The Royal Pet Club™ reserves the right to change prices without prior notice.
 
6. Purchase process
The customer selects products, adds them to the cart, and completes the payment through the payment gateways enabled by Wix.
The order is considered confirmed when payment is received.
 
7. Payment methods
The methods available on Wix are accepted, such as:

 
Bank card
  
 
  
 
PayPal
  
 
  
 
Other enabled methods
  
 
Payments are processed through secure platforms.
 
8. Shipping
Shipping conditions are governed by the Shipping Policy published on the website.

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9. Right of withdrawal
The customer has 14 calendar days from receipt of the order to withdraw from the purchase.
Products must be returned:

 
Unused
  
 
  
 
In their original packaging
  
 
  
 
In perfect condition
  
 
Returns of opened, used, or hygiene and food products will not be accepted once the seal has been broken.
 
10. Refunds
The refund will be made once the product has been received and checked, within a maximum period of 14 calendar days.
Return shipping costs are the responsibility of the customer, except in the case of error or defect.
 
11. Warranty
The products are covered by the legal warranty in accordance with current regulations.
 
12. Intellectual property
All content, trademarks, logos, and visual identity of The Royal Pet Club™ are protected.
Reproduction without authorization is prohibited.
 
13. Trademark protection
The Royal Pet Club™ is a trademark pending registration with the OEPM (Exp. M4353209).
 Its use without authorization is prohibited.
 
14. Data protection
Data processing is governed by the Privacy Policy published on the website.
 
15. Modifications
The Royal Pet Club™ may modify these conditions at any time.
 
16. Applicable legislation
These conditions are governed by Spanish law.
 
17. Conflict resolution
In the event of a conflict, the parties shall submit to the courts and tribunals of the consumer's place of residence.